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Zeitschrift für Semiotik
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The "Zeitschrift für Semiotik": Abstracts  ______________________________________________________________________ 
 
 
 

"Technical Communication"

 
 
 

Year: 1997
Volume: 19
Number: 3

 

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    Joachim R. Höflich 
    Approaches to a theory of technical communication 

    Georg Wiest 
    Media-specific codes in computer-supported communications systems 

    Gerald Wagner, Michael Schlese 
    Media-specific types of specialist context in computer-supported communication systems 

    Ulrich Thomas Lange 
    Save the telephone! A plea for masked dialogue 

    Ernest W.B. Hess-Lüttich 
    Friday night talk shows: dialogue types of public communication and the example of a talkshow 

    Enclosure 
    David Sanderson 
    Lexicon of emotion 

    Literary report: 
    Ralf Schlechtweg-Jahn 
    Computer zombies or Homo ludens? Research tendencies on the subject of computer games 
     
     
     


    Approaches to a theory of technical communication 

    Joachim R. Höflich, Augsburg 

    Summary. Technical mediation of communication is engaged here as a basic category of media analysis. It is characterized by two types of rules: The specific restrictions imposed on communication by the use of a technical medium require the application of special procedural rules in the communication process. The specific constraints governing existing communicative practices necessitate special media rules that facilitate the incorporation of the various media into these practices. Media rules determine which medium should be used for which communicative practice. The aspects of technically mediated communication elaborated in this article are finally integrated within a conceptual model. 
     
     
     
     
     
     
     
     
     
     


    Media-specific codes in computer-supported communications systems 

    Georg Wiest, Augsburg 

    Summary. The success of computer-mediated communication systems is comparable to that of the telephone in the last century. In the social applications of this technology, new media-specific codes have come into use. The present contribution distinguishes between primary codes, which are directly based on operating instructions, and secondary codes, which depend on social usage, vary according to the practical situations and cultures involved, and compromise context-dependent forms, contents, and procedures. Both professional use of electronic mail (e-mail) in organizations and its private use via mailboxes are shown to have resulted in a broad spectrum of secondary codes, which have been introduced partly to overcome weaknesses of the medium and partly to exploit new possibilities. It is predicted that intensified efforts at standardization and normalization will lead to extensive code changes. 
     
     
     
     
     
     
     
     
     


    Media-specific types specialist context in computer-supported communication systems 

    Gerald Wagner, Free University Berlin 
    Michael Schlese, DGB technology advice service 

    Summary. The authors of this contribution investigate interrelations among technology, sociology, and semiotics. They regard functional technology as a semiotic phenomenon and present two case studies of computer-mediated communication: (1) global interaction by means of the Internet Relay Chat (IRC) program; (2) medical decision making by means of the medical expert system Medex. In both cases, the problem of constructing system-external reality is discussed. In the IRC case, this reality comprises electronic communities of program users with their own personal identities, emotions, and attitudes. Special devices for their development such as email addresses, smileys, and other emoticons are described. In the Medex case, the system-external reality to be analyzed consists of patients in medical intensive care units. The focus of this discussion is on the interrelations among the patient’s state of health, computerized patient information, therapeutic procedures offered by the expert system, and decisions made by the physicians. The authors find that the social conditions for the long-term success of a computer-mediated communication  system involve functional communities of users, well-defined codes, and the possibility of application to a reality independent of the system. 
     
     
     
     
     
     
     
     
     


    Save the telephone! A plea for masked dialogue  

    Ulrich Thomas Lange, Free University Berlin 

    Summary. The telephone as medium of communication is characterized by two essential technically based constraints: (1) The option of initiating a conversation always belongs to the person calling, who in turn is dependent on the spontaneous response of the person called; (2) the visual, olfactory, tactile, and thermal properties of the conversation partner are inaccessible and this considerably delimits the perception of the communication situation and the transmisson of verbal messages. As in other technical media (telegraph, telefax, email), the telephone allows for only a partial social presence of the interlocutors. However, this reduced presence need not be disadvantageous; instead it can be an opportunity for communicative interaction which is lacking between interlocutors fully present to one another: In every society, there is a need for communication involving anonymous, only partially identified, or at least visually unknown partners; everyone has a right to limit his or her attention to selected properties of the interlocutor and to listen or watch only partially. The media-specific constraints of traditional telephone conversations will soon be modified in predictable ways by the introduction of additional technology such as answering machines and picture telephones. The present contribution analyzes expected modifications and vertures some prognoses. 
     
     
     
     
     
     
     
     
     


    Friday night talk shows: dialogue types of public communication and the example of a talkshow 
     
    Ernest W.B. Hess-Lüttich, University of Bern 

    Summary. This contribution describes the multi-layered structure of public conversations such as theatrical dialogues, TV discussions, and talkshows. Therein each speaker uses one and the same utterance to perform several speech acts addressed to different people and having different perlocutionary effects. The addressees in a talkshow can belong to the inner circle of invited protagonists, specially invited studio guests, the general studio audience, the TV viewers at large, and, potentially, the general public. The possibility of feedback from these audiences depends on the discourse strategies of the talkmaster. This is exemplified with a case study, in which the conversational interaction between the participants of a special talkshow (from the Berlin series "Freitagnacht") is analyzed. 
     
     
     
     
     
     
     
     


    Computer zombies or Homo ludens? Research tendencies on the subject of  computer games 

    Ralf Schlechtweg-Jahn, University of Bayreuth 

    Summary. Computer games are constituent parts of postmodern popular culture. They transcend the boundaries between fiction and non-fiction, game and imagination, adult and youth culture, and enable the players to try out ever new identities. Educational critics often fail to recognize these characteristics and indulge in wishful thinking with an ideal of innocent childhood, which serves to compensate the anxieties of the mainstream culture. 
     


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